1 - You mention pickup in 24 hours or same day, I didn't see that you were closed and accidentally tried to pick it up a day you were closed. Off-day pickups or restating your hours on the ordering page might help this.
2 - Amazing Cold brew beans that I steeped in a mason jar, then filtered, and added to a cold brew coffee stout (that I brewed myself). No over-acidity or overextracted silty taste. It was perfect.
3 - I love Lusso coffe, have enjoyed it very often at Soulfood Coffee house.
4 - The crew at Mac and Jacks speak highly of you and I see why.
5 - I reallllly don't like getting any kind of extra follow up survey, email, or advertisements. So please be mindful that people hate this kind of thing.
6 - the pickup rack outside should have a bag return because I saw a lot of people just leaving the black party bags there, otherwise thats a very chill pickup system that works. Save a tree or something.
Thanks for the great coffee, would love to work with you all.
